Value fulfilment through seamless delivery of orders is imperative for repeat business. However, the effort that goes into actualising this starts right from the order-taking stage. To be truly accessible, the best way is to go omnichannel. Restaurants typically get inputs from three sources: telephone, app or website. Third party aggregators also play a large role in receiving and passing on orders to restaurants through their App and website.

This seamless sequencing procedure from order reception to passing the order to the kitchen and from post-preparation to allocation of items to the driver based on delivery route, operational area and other parameters, such as multiple payment models, can be completely automated through Xeno HOMES's Delivery module.

Features

• Simple and easy to use touch screen based take-away
• Multi Chanel Ordering system
• Designed for minimum keystrokes
• Automatic KOT generated in kitchen according to the scheduled time for the order, based on the preparation time of the recipe. Enabling reduction in order to delivery cycle
• Kitchen Monitor Displays orders in waiting
• Efficient take-away order processing with automatic mobile alerts when delivery ready
• Delivery management gives better control of delivery team
• Order tracking based on salesmen, delivery boy & customers
• Dynamic customer based search based on phone no, name, previous order history, etc.
• Centralized call center system to manage online-ordering
• Automatic CallerID Detection and data capture for fast telephonic order taking
• Automatic Calculation of Costs
• GPS Support for Home delivery

Benefits

• Provides advanced features like Specify Modifiers, Add-On & Preparation Instructions
• Keep track of Delivery team for enhanced delivery management
• Achieve customer delight through on-screen tracking of previous history based on taste and buying preferences

Simple, secure and centralized delivery solution with enhanced kitchen monitor and driver management. Achieve 20% reduction in delivery time with KOT automation.